Privacy Policy

At Open Ascents, accessible from www.openascents.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Open Ascents and how we use it.

Information We Collect

• Personal Information: When you contact us directly, register for an account, or book a service, we may collect personal details such as your name, email address, phone number, company name, address, and any other information you provide.

• Usage Data: We collect information on how you use our website, including IP addresses, browser types, referring/exit pages, and timestamps. This data helps us analyse trends and improve our services.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.

• Improve, personalise, and expand our offerings.

• Understand and analyse how you use our website.

• Develop new products, services, features, and functionality.

• Communicate with you for customer service, updates, and marketing purposes.

• Prevent fraud and ensure the security of our services.

1. Privacy Policy

Open Ascents ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1.1 Information We Collect

We may collect and process the following types of information:

a. Personal Data:

• Name

• Email address

• Phone number

• Business name and job title

• Any information you provide via forms, bookings, or emails

b. Usage Data:

• IP address

• Browser type and version

• Device type

• Pages visited, time spent, and referring URLs

c. Cookies and Tracking Technologies:

See Section 2: Cookie Policy for more details.

1.2 How We Use Your Information

We use your information to:

• Provide and manage our services

• Respond to inquiries or requests

• Personalize your experience

• Send updates, newsletters, or marketing (if opted-in)

• Improve our website functionality and performance

• Comply with legal obligations

1.3 Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted third-party service providers (e.g. CRM tools, analytics services)

• Legal or regulatory authorities if required by law

• Business partners with your consent

1.4 Your Rights

Depending on your location, you may have the right to:

• Access and correct your personal data

• Request deletion of your data

• Withdraw consent at any time

• Object to or restrict certain types of processing

To exercise any of these rights, please contact us at hello@openascents.com.

1.5 Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee the absolute safety of your information.

1.6 Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices or content of these external sites.

2. Cookie Policy

2.1 What Are Cookies?

Cookies are small text files stored on your browser to help websites remember user preferences and activity. They improve functionality and help us understand user behavior.

2.2 Types of Cookies We Use

TypePurpose

EssentialRequired for core functionality (e.g. session, navigation)

AnalyticsHelps us understand how visitors use our site (e.g. Google Analytics)

PerformanceImproves website speed and user experience

MarketingMay track users across websites to show relevant ads

2.3 Managing Cookies

You can control or delete cookies through your browser settings. You can also opt out of non-essential cookies using the cookie banner when you first visit our website.

• For Chrome: Settings > Privacy and Security > Cookies and other site data

• For Safari: Preferences > Privacy > Manage Website Data

• For Firefox: Options > Privacy & Security > Cookies and Site Data

Disabling some cookies may affect the functionality of our site.

2.4 Third-Party Cookies

Some cookies may be placed by third parties such as Google or Facebook for analytics or advertising purposes. We do not control these cookies directly.

3. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

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Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.openascents.com website operated by Open Ascents ("we", "us", or "our").

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website.

1. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else's use and enjoyment.

You must not:

• Misuse the website (e.g., introduce viruses or attempt to gain unauthorized access)

• Use our content for commercial purposes without written permission

• Republish, duplicate, or redistribute material from our website without consent

2. Intellectual Property

All content on this website—including but not limited to text, graphics, logos, images, videos, and digital downloads—is the property of Open Ascents or its content suppliers and is protected by intellectual property laws.

You may not reproduce or use any content without express written permission.

3. Services & Bookings

Open Ascents provides coaching, consulting, and/or other professional services. By booking a service:

• You agree to provide accurate and complete information

• You accept our rates, payment terms, and scheduling policies

• You understand that availability is not guaranteed until confirmed

Refunds and cancellations are subject to our separate [Refund Policy] (link, if applicable).

4. Limitation of Liability

To the fullest extent permitted by law, Open Ascents disclaims all liability for any loss or damage (direct, indirect, incidental, or consequential) arising from your use of or inability to use the website or our services.

We do not warrant that:

• The website will be secure or free of bugs or viruses

• The content is accurate, complete, or up-to-date

• Services will meet your expectations without proper consultation

5. External Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these external sites.

6. Modifications

We reserve the right to update or change these Terms at any time without notice. Any changes will take effect immediately upon posting. Continued use of the website implies your acceptance of the revised Terms.